I’ve paid but I can’t find my booking

If money has gone out and you can't see a booking anywhere, please don't book it again. It's nearly always something small, and I can sort it.

Check which email you've got. When you pay, the payment company sends you a receipt straight away, and my booking system sends a separate confirmation with your date, your time and how to join. The receipt on its own isn't the booking, so if that's all you can find, look for the second email as well. It comes from an @tarotwithgord.com address, so search your inbox and your spam folder for tarotwithgord.com.

Look in your account. Sign in to your account with the email address you paid with, because that's the one your booking sits under, and open the tab for your bookings. It's named after what you've booked, so for a reading it says Your Tarot Readings. If your booking's there, it's fine and it's only the email that's gone astray.

Still nothing? Then something went wrong between the payment going through and the booking being made, and that's mine to fix. Get in touch, pick A booking I've already made and then I've paid but can't find my booking, and tell me the email you paid with and the date you were booking for. Add a screenshot of your receipt, or of the payment on your bank statement, because that helps me find your payment quickly. I'll match it up and put the booking in by hand.