I’ve paid but my membership isn’t showing

Frustrating, and usually fixable in a couple of minutes. The most common cause is a mistyped email at signup, so your payment and your account don't quite line up.

Don't buy it again. Email me instead and include:

• The email address you used, and any others it might have been.
• Roughly when you signed up.
• Any proof of payment you've got. A line on your bank or card statement is perfect.

I can see the payments coming in on my side, so with those details I can match your payment to the right account and switch your access on. You've already paid, so let's just fix that one rather than start again.