Tarot with Gord
All help Get in touch

Booking a reading

  • How do I book a reading?
  • Adding a recording or meditation
  • Booking as a member: your 20% off
  • What happens after you book
  • Buying a gift voucher
  • Using a gift voucher you’ve been given

Before your reading

  • How do I join my online (Zoom) reading?
  • Where’s the address for my in-person reading?
  • What to expect, and how to prepare

During & after your reading

  • What if I’m running late?
  • What happens after my reading?
  • What if the reading didn’t resonate?
  • Will my reading be kept private?

Recordings

  • How do I get my reading recording?

Cancellations, refunds & changes

  • How do I reschedule a reading?
  • How do I cancel a reading, and will I get a refund?
  • Can I get a refund on a download?
  • Can I get a refund on the course?
  • Can I change my email or details?

Your account & logins

  • One account, everything in one place
  • Resetting a forgotten password
  • Signing in with a passkey (no password)Members
  • Where you manage everything
  • My confirmation or receipt email hasn’t arrived

The members hub

  • Getting around your members hubMembers
  • Joining the DiscordMembers
  • Updating your profile and detailsMembers
  • Watching Simply Tarot UnfilteredMembers
  • Using the Noticing ToolMembers

Your journal

  • Using your journalMembers
  • Recording a readingMembers
  • Creating your own spreadMembers
  • Adding your decks and uploading deck photosMembers
  • Downloading your whole journalMembers

Your membership

  • Switching between monthly and annualMembers
  • Updating your cardMembers
  • If a payment failsMembers
  • CancellingMembers
  • I’ve paid but my membership isn’t showing

Downloads

  • Buying a download and getting it
  • Getting your download again later
  • Members: your books and workbooksMembers

The Circle & workshops

  • Joining the Circle as a memberMembers
  • Joining the Circle on a £5 drop-in
  • Watching a Circle backMembers
  • Getting a workshop recording

Courses

  • Getting onto your course after you’ve booked

Privacy & your data

  • What data do you hold, and is it safe?
  • How do I unsubscribe from emails?
  • How do I get my data deleted?

Reviews

  • Leaving a review

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← All help

My confirmation or receipt email hasn’t arrived

Nine times out of ten it's hiding, not missing. Here's what to do, in order.

  1. Check your junk or spam folder. My emails come from an @tarotwithgord.com address, so search your inbox for that. It's usually sat in spam.
  2. If it was for signing up to something, the quickest fix is to try signing up again. Often that's all it takes.
  3. Still nothing? Email me and I'll hunt down what's happened. But please give me enough to go on, because without it my first reply is just going to be asking for it, and neither of us wants that back and forth. Tell me: - What you were trying to get, or what email you were expecting. - What page or URL you were on. - A screenshot if you can, it helps me no end.

There are a lot of moving parts behind the scenes, so the more you can tell me, the faster I can find the snag and tell you exactly what to do next.

Still stuck? Don't wrestle with it. Reply to any email from me, or get in touch, and a real person, me, will help you out.