Where you manage everything
This one trips people up, so let me lay it out plainly. There's one account area now, at your account, and everything you have with me sits inside it. Five tabs and that's the lot.
- Your Details. Your name, your email, your password, and passkeys if you'd rather not type a password at all.
- Membership. Your plan, your billing, your orders, and the buttons to change level or cancel.
- Downloads. Anything you've bought as a PDF sits here, ready to grab again whenever you want.
- Sessions. Your readings, your times and your Zoom links.
- Courses & Events. Anything you've booked onto, and the way in each week.
Here's the bit that catches people out, and it's the one thing that hasn't changed. Sessions has its own separate sign-in. Being logged into the site doesn't log you into it. It runs on the booking system, and that keeps its own copy of the name, email and phone number you gave when you booked. So if you change your email under Your Details, it won't change on the Sessions side. You'd want to update it there as well.
Not a member, just booked a reading? You've still got a login. It's made for you automatically the first time you book or buy, so your details, your downloads and your sessions all work the same way. You just won't have a members hub, because that's part of the membership.
Never set a password for the Sessions sign-in? Use the Reset Password button on its sign-in box and I'll send you a way in.
Still stuck? Don't wrestle with it. Reply to any email from me, or get in touch, and a real person, me, will help you out.